Customer Care Assistant/Receptionist Job, Belfast, Northern Ireland - County Antrim

£19,000 - £24,000, Pro Rata, DOE - Small - Practice Manager/Staff
Ref: 8723 Date Posted: Wednesday 22 Jun 2022
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Salary: £19,000 - £24,000, Pro Rata, DOE

Type of Work: Customer Care Assistant/Receptionist

Job Details: An exciting opportunity has arisen to work with a fantastic team in a busy, small animal practice in Belfast. Full-Time hours would be 35 - 40 per week to include 5 days per week (Monday - Sunday) and two evenings per week to either 7pm or 8pm. For a part-time post the working hours would be 25 - 30 per week to include a share of Saturday and Sunday hours plus evenings as above. 

In this role, you would be the first point of contact for clients and their pets. You must be able to demonstrate excellent customer service and be a confident, proactive person willing to be involved in all aspects of Front of House Care. 

Duties will include, but are not limited to:

  • Office Administration (Accounts, Pet Insurance Claims, Communications and General Queries)
  • Supporting the clinical team of vets & vet nurses
  • Daily Admin Tasks
  • Some assistance may be needed with cleaning duties

The ideal person will:

  • Have Relevant Experience - must be an animal lover!
  • Be a Team Player
  • Have Good Communication & Numeracy Skills
  • Be Confident and Friendly
  • Have Great Attention to Detail and Good Organisational Skills
  • Have the Ability to Multitask
  • Be Computer Literate
  • Be Conscientious and provide high standards of care and customer service
  • Be Keen to learn and get involved
  • Must have own transport to commute between branches

This is a fantastic opportunity for an animal lover who wants to work within a veterinary practice. If this position sounds of interest to you, please do not hesitate to get in touch. 

 

If you are interested in this role and require further information please

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